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Return & refund
We want you to love your purchase! If there’s an issue with your order, we’re here to help.
✅ 5-Day Return Window
You may request a return within 5 days of receiving your order only if:
The item is damaged, or
You received the wrong product.
📦 Return Conditions
Items must be unused and in the same condition you received them.
Proof of damage or incorrect item (photo/video) is required for processing.
💸 Refunds
Once your return is approved and the item is received back, we’ll initiate a refund to your original payment method.
Please allow 3–7 business days for the refund to reflect.
📩 How to Request a Return
Contact us at [your email or contact page link] within 5 days of delivery with:
Order ID
Description of the issue
Supporting photo or video evidence
We do not accept returns for reasons other than damage or wrong item delivery.